Contact information

Contact Policy

At No Returns, we believe support should be clear and real. Here’s how we handle customer inquiries:

Response Time

  • We respond to all messages within 1–2 business days.

  • Messages received on weekends or holidays may be answered the following business day.

How to Reach Us

What to Include

When contacting us about an order, please include:

  • Your order number

  • Your name and email used at checkout

  • A brief description of your question or issue

  • Photos (if reporting damage or defect)

Support Scope

  • We handle all questions related to orders, sizing, shipping, and returns/exchanges for defective or incorrect items.

  • We cannot reroute packages once shipped, and we’re not responsible for carrier delays.

We’re here to keep things clear and straightforward. Every piece is final, but your support isn’t. Paid in Full. No Returns.